Effective Date: 4/1/2025

Last Revised: 4/1/2025

At Olympus Sports Therapy (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of personal information:

A. Personal Identification Information

• Name

• Email address

• Phone number

• Mailing address

B. Health Information

• Medical history relevant to your treatment at Olympus Sports Therapy

• Treatment plans and therapy schedules

• Diagnosis and progress notes as part of your treatment

• Insurance details (if applicable)

C. Usage Data

• IP address

• Browser type and version

• Time zone setting

• Geolocation data (if you enable location services on our website)

• Pages visited on our website and interaction details

D. Communication Data

• Emails sent to us

• Phone records and SMS messages

• Chat conversations from our website or app

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and manage our services:

  • To create and manage your appointment schedules and treatment plans.

  • To communicate important updates regarding your appointments, including reminders and rescheduling.

• To improve our services:

  • To conduct internal research on user experience, feedback, and satisfaction.

  • To enhance the functionality of our website and make it more user-friendly.

• To communicate with you:

  • To send you newsletters, promotional offers, health tips, and updates related to Olympus Sports Therapy.

  • To respond to any inquiries or requests you may have.

• For marketing purposes:

  • To send targeted marketing materials through email, SMS, or other platforms.

  • To analyze and improve the effectiveness of our campaigns.

• For legal and regulatory purposes:

  • To comply with relevant laws, regulations, and industry standards.

  • To protect against fraud, and enforce our terms of service.

3. Data Protection

We implement a variety of security measures to protect your personal information, including:

• Encryption of sensitive data during transmission (e.g., through SSL certificates).

• Firewalls and secure servers to safeguard data storage.

• Regular security assessments and updates to ensure our systems are protected against unauthorized access.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers in the following scenarios:

• Service Providers:

  • We may share your information with third-party vendors who assist in providing treatment services (e.g., payment processors, medical transcription services, etc.) or marketing tools (e.g., email marketing platforms).

• Legal and Compliance:

  • We may disclose your personal information if required by law or to protect our rights or the rights of others (e.g., in the event of a legal dispute, or for regulatory compliance).

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access:
  You can request a copy of the personal information we hold about you.

• Correction:
  If any of your data is inaccurate or incomplete, you can request corrections.

• Deletion:
  You can request that we delete your personal data from our records, provided that we are not legally obligated to retain it.

• Opt-Out:
  You can unsubscribe from marketing emails at any time by following the unsubscribe link provided in the email or by contacting us directly.

  • To opt out of SMS messages, reply “STOP” to any message you receive.

• Data Portability:
  You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

6. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before providing any personal data.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

8. International Transfers

If you are located outside the United States, please be aware that your information may be transferred, stored, and processed in countries with different data protection laws than your own. By using our services, you consent to this transfer of your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with a new “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: team@olympussportstherapy.com
Phone: (562)545-4425
Address: 6729 Washington Ave, Whittier Ca 90601
Website: olympussportstherapy.com